Have you ever wondered what it might be like to work as a shop assistant? This is a careers book that focuses on one type of job within its industry. Follow Tilly, a sales assistant in a clothing store as she guides you around her place of work. She explains everything in a clear and informative way - from some of the best ways to get into sales work, dealing with customers and the different jobs they do on the shop floor. She also introduces the more creative sides to her role, such as advising customers and creating displays as well as the more business-oriented roles such as ordering stock for the store skills. The book also looks at ways you can progress in your career. Clear photographs help as she explains the skills, qualifications and temperament you need to become a shop assistant.

Part of the series, What We Do. Six books that explore six practical career options for children aged 9+.

This book is part of a book series called What We Do .

This book is aimed at the following children: primary school, secondary school .

There are 24 pages in this book. This book was published 2014 by Hachette Children's Group .

James Nixon is an experienced editor and author of children's books.

This book has the following chapters:

• 1: I am a shop assistant
• 2: Working conditions
• 3: Finding a job
• 4: Customer care
• 5: Product knowledge
• 6: Taking payments
• 7: Displaying goods
• 8: Ordering stock
• 9: After-sales
• 10: Getting on
• 11: Index