• Key terms sections provide important definitions
• Short units promote the development of knowledge and understanding necessary for the examination.
• Each unit has a variety of activities which reinforce knowledge and encourage the development of ideas and the practice of skills. They are a useful basis for homework, classwork or coursework.
• Industrial case studies of a product, a production process or a business operation are provided for each unit.

There are 152 pages in this book. This book was published 2004 by Pearson Education Limited .